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FAQ

  • Where can you ship orders to?
    Azeelow is proud to offer shipping to all 50 states within the United States. Currently, we do not ship to international destinations. When placing your order, simply enter your address details at checkout to see if we can ship to your location. If you have any specific questions about shipping to a particular location, feel free to reach out to us for assistance.
  • What payment methods does Azeelow accept?
    Azeelow accepts a variety of payment methods to make your shopping experience as convenient as possible. We proudly accept payment via major credit cards including Visa, MasterCard, American Express, and Discover. Additionally, we also offer the option to pay using PayPal for added flexibility and security. With these convenient payment options, you can easily and securely complete your purchase and enjoy the wide range of products available on Azeelow's online store.
  • What is your return policy?
    At Azeelow, we understand that sometimes purchases just don't work out as planned. That's why we offer a hassle-free 30-day return policy for all products purchased from our online pet store. If you are not completely satisfied with your purchase, simply contact our customer service team within 30 days of receiving your order to initiate a return. We accept returns for items that are in their original, unused condition with all tags and packaging intact. Please note that we do not cover the cost of return shipping unless the item is defective or damaged upon arrival. Once your return is received and inspected, we will issue a refund to your original form of payment. For any further questions or concerns about our return policy, feel free to reach out to our team for assistance. Your satisfaction and the well-being of your pet are our top priorities at Azeelow.
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